What do flight attendants announce upon arrival?
airport´s name, local time; tell passengers with connecting flights what to do, apologize for delays
The child became so .... during the flight that he ran down the aisle.
unruly
What does CDO stand for?
continuous duty overnight
What´s this
call button
Try to express .... towards passengers and understand their problems.
empathy
Items ..., fell from the bin and hit the passenger.
shifted
Wheelchairs are provided for ... passengers and .... people who need them.
elderly/ disabled
Children older than eight can fly as an .... ..... .
unaccompanied minor
What´s this? (tell 3 ways to call it)
trash, litter. garbage
Flight attendants can store first-aid items in a galley .... .
drawer
Linda encouraged her coworker to .... about the problems.
vent
Captain Graves is known for being .... and gets angry quickly.
short-tempered
Passengers' forgotten personal belongings were taken to the .... .
lost-and-found
Passengers must remain seated until the aircraft comes to a .... .... .
complete stop
If you´re cold, close the .... .
air vent
What are some things flight attendants need to do after passengers deplane?
put magazines and briefing cards back in the seat pockets, open the air vents, pull up the window shades, check the restrooms, store pillows and blankets
... are provided in the airport who can guide the minor to their destination.
escorts
Nelly read the airline magazine and put it back in the ... .
seatback pocket
The lead flight attendant told passengers to .... seated during the bumpy flight.
remain
It´s okay to be upset, just don´t .... other people.
take it out on
A warning of possible danger is called....?
caution