Share Flight Attendant U11-15 b2
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The lead flight attendant told passengers to .... seated during the bumpy flight.
remain
Flight attendants can store first-aid items in a galley .... .
drawer
Nelly read the airline magazine and put it back in the ... .
seatback pocket
If you´re cold, close the .... .
air vent
What do flight attendants announce upon arrival?
airport´s name, local time; tell passengers with connecting flights what to do, apologize for delays
What does CDO stand for?
continuous duty overnight
Try to express .... towards passengers and understand their problems.
empathy
Linda encouraged her coworker to .... about the problems.
vent
It´s okay to be upset, just don´t .... other people.
take it out on
Wheelchairs are provided for ... passengers and .... people who need them.
elderly/ disabled
Children older than eight can fly as an .... ..... .
unaccompanied minor
Passengers' forgotten personal belongings were taken to the .... .
lost-and-found
What´s this? (tell 3 ways to call it)
trash, litter. garbage
What are some things flight attendants need to do after passengers deplane?
put magazines and briefing cards back in the seat pockets, open the air vents, pull up the window shades, check the restrooms, store pillows and blankets
Passengers must remain seated until the aircraft comes to a .... .... .
complete stop
What´s this
call button
