4B*. LETTERS OF COMPLAINTS

The knife we ordered and received became blunt after only a month's use. (Write a sentence to complain about this problem)

I hope this matter will receive your immediate ......................

The film was too long and boring. (Add justification)

The thing about your ferries is that some of them are ancient and dirty. (attention)

I will have no choice, but to take ........................ action

You say pollution is 10% less, but that's rubbish because there's still a lot of smoke. (anger)

I am writing to express my extreme .................. with the service I received when I rented one of your cars on 20th July.

I feel that I am entitled to .......................