Share 4B*. LETTERS OF COMPLAINTS
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I am writing to express my extreme .................. with the service I received when I rented one of your cars on 20th July.
dissatisfaction
I feel that I am entitled to .......................
compensation/ a refund/ a replacement
The thing about your ferries is that some of them are ancient and dirty. (attention)
I am writing to draw your attention to the problem of ..............
You say pollution is 10% less, but that's rubbish because there's still a lot of smoke. (anger)
I am writing to express my anger at ........................ although ............
The knife we ordered and received became blunt after only a month's use. (Write a sentence to complain about this problem)
I am writing to complain about ...................
I hope this matter will receive your immediate ......................
attention/ action
The film was too long and boring. (Add justification)
The trailer said i would keep me on the edge of my seat.
I will have no choice, but to take ........................ action
further/ legal
