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Writing a formal letter of Complaint

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  • We ______ enough time to see all the sights.
    were not given
    would not give
    didn't give
  • I was extremely disappointed ______ the quality of the entertainment.
    with
    at
    about
    from
  • I wish to complain ________ the service I received at your hotel.
    for
    by
    about
  • ________ the brochure stated that all meals were included, we did not receive lunch on two occasions.
    Although
    Firstly
    However
  • I was told ________ a member of staff that no more tickets were available.
    to
    with
    by
    from
  • When we complained, we _______ that the staff were too busy to help us.
    were told
    told
    would told
  • We were ______ by the entertainment which was provided.
    shocked
    anxious
    worried
  • The advert said that the cupboard is easy to assemble. ________, it was very difficult.
    However
    Despite
    Additionally
    Although
  • I demand _______ for my terrible experience.
    compensating
    compensate
    compensation
  • I must _____ on a full refund.
    demand
    insist
    expect