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Writing a formal letter of Complaint
Game Code: 3603642
English
10
Public
Writing a formal letter of Complaint
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________ the brochure stated that all meals were included, we did not receive lunch on two occasions.
Firstly
However
Although
15
I wish to complain ________ the service I received at your hotel.
about
for
by
15
When we complained, we _______ that the staff were too busy to help us.
told
would told
were told
15
The advert said that the cupboard is easy to assemble. ________, it was very difficult.
Although
Additionally
However
Despite
15
I was extremely disappointed ______ the quality of the entertainment.
at
with
from
about
15
I was told ________ a member of staff that no more tickets were available.
with
by
from
to
15
I demand _______ for my terrible experience.
compensating
compensation
compensate
15
We ______ enough time to see all the sights.
were not given
would not give
didn't give
15
We were ______ by the entertainment which was provided.
shocked
anxious
worried
15
I must _____ on a full refund.
expect
demand
insist
15
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