Study

Laboratory Management

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  • Why are laboratory bulletins important?
    They communicate new lab services or policies to staff
  • A Standard Operating Procedure (SOP) is best described as:
    A formal written protocol describing hazards and mitigation tools
  • Which of the following is a written form of communication?
    Memo
  • Which of the following is NOT a component of communication?
    CONTEXT
  • Which is NOT recommended for effective communication?
    Mumbling when speaking
  • One advantage of Laboratory Information System is:
    It records and stores information automatically
  • Public relations is best defined as:
    A strategic communication process building relationships with the public
  • One of the most effective ways to show passion and sincerity when addressing a team is through:
    Open meetings
  • In communication, the prime reason why it exists is because of:
    DATA
  • Which of the following is part of intralaboratory communication?
    Safety manual
  • Which of the following is an example of non-verbal communication?
    Facial expressions
  • The main focus of a Laboratory Information System is to:
    Increase efficiency of lab operations through automation
  • What is required when giving a verbal laboratory report?
    Confirm patient’s name, ID number, and results
  • The main purpose of a procedure manual is to:
    Ensure consistency and quality assurance in lab operations
  • A posted protocol in the work area is beneficial because it:
    Provides safety and procedural guidance to staff
  • One major risk of verbal laboratory reports is:
    They can be a major source of errors and liability
  • For discontinued laboratory procedures, records must be kept for:
    2 years
  • Who must approve and sign laboratory procedures?
    Laboratory director
  • An example of extralaboratory communication is:
    Laboratory user’s manual
  • A laboratory protocol is primarily designed to:
    Standardize methods for replication of results