Share Laboratory Management
Save to Folder
Which of the following is NOT a component of communication?
CONTEXT
In communication, the prime reason why it exists is because of:
DATA
Public relations is best defined as:
A strategic communication process building relationships with the public
Which of the following is an example of non-verbal communication?
Facial expressions
One of the most effective ways to show passion and sincerity when addressing a team is through:
Open meetings
Which is NOT recommended for effective communication?
Mumbling when speaking
Which of the following is a written form of communication?
Memo
A laboratory protocol is primarily designed to:
Standardize methods for replication of results
A Standard Operating Procedure (SOP) is best described as:
A formal written protocol describing hazards and mitigation tools
A posted protocol in the work area is beneficial because it:
Provides safety and procedural guidance to staff
Which of the following is part of intralaboratory communication?
Safety manual
An example of extralaboratory communication is:
Laboratory user’s manual
Why are laboratory bulletins important?
They communicate new lab services or policies to staff
One major risk of verbal laboratory reports is:
They can be a major source of errors and liability
What is required when giving a verbal laboratory report?
Confirm patient’s name, ID number, and results
The main purpose of a procedure manual is to:
Ensure consistency and quality assurance in lab operations
