Post office: You and your friends are talking and laughing. You notice people around you are repeatedly looking over at all of you. They don’t seem happy. What do you think they are thinking? What should you do?
You and your friend are walking past the clothing store; she wants to go in. She has been looking awhile and can’t decide what shirt to buy. You have been waiting and are getting impatient. What should you do to let her know you want to go
Post office: You go into the post office to see how much it would cost to ship a 5 pound box. The box says one price but the sign has a different price. What can you do to clarify the price of the box?
Bakery: There is one more seat at the bakery with another person already seated at the table. You would like to sit down but know it would be intruding on their personal space. What should you do?
Flower shop: You put in an order of flowers and decided a time to pick them up. When you arrive, they apologize that the flowers aren’t ready, but you need them now. What do you do?
You're with your friend Jack at the bakery. Your other friend is having a party and you want Jack to come. When you bring it up he says “maybe” and avoids eye contact. What do you think he is thinking? What is his body language telling you?
Flower shop: You and your friends have been waiting at the register to pay but the owner doesn’t see you. What should you do?
Clothing store: The store owner ask “How are you?” when you walk into the store. You have had a really bad day – you failed your math test and found out you didn’t make the soccer team. How should you respond?
Store: You are at the grocery store with your friends. You know your mom ran out of eggs yesterday. What can you do?
You walk into the clothing store and the owner looks up from behind the counter and smiles. Last time you were here, she was very chatty and you are in a rush She says, “Good morning! The weather is so nice! Can I help you find something?
Bakery: You are paying for a cupcake. The cashier says the total is $3.50 but the sign says a cupcake is $2.50. You’re confused. What should you do?
Store: You bought a $3 drink at the grocery store and gave the cashier a $5 bill. They gave you $1 back in change, which is incorrect. What should you do?
Post Office: The clerk at the post The clerk at the post office seems to be ignoring you. You’re not sure if they are in the middle of a task and planning on helping you afterwards or not. What should you do?
Flower shop: Your friend can’t decide what kind of flowers to get her mom for mother’s day and is asking for your advice. You don’t really care and just wish she’d pick one. What should you do?
Bakery: You are at the bakery with your friend when he confides in you about how he is having a difficult time getting along with his brother. What should you say?
You are standing in line and don’t want to make the person in front of you feel uncomfortable by standing too close. What is a good distance to have between you and the person in front of you? What if your friend is in line in front of you?
While at the library, your friend is telling you about her new project she is excited about. You really want to tell her about a new TV show you’ve been into. What should you do to be polite but also get a chance to tell her about your show
You’re looking for a book but can’t find it. When you ask for assistance, the owner says they don’t have it but another book store close by may have it. You can’t quite remember the directions she gave you. What should you do?
The store employee is following you and your friends around the library trying to sell different books to you. It’s not helpful and you would prefer to look by yourselves. What can you say while being polite?
Flower shop: The cashier seems to be sad. You want to cheer her up. What’s something you could say to her?
Store: You have some time to spare so you walk into the grocery store. An elderly lady is having trouble pushing her cart around the corner. What should you do?
Store: You are hanging out with your friends and are bored. All of you decide to go into the grocery store, then some of your friends decide to steal drinks and candy. What do you do?
Clothing store: Your friend asks you your opinion of a dress she is trying on. You don’t like it very much. What should you say?
It is very quiet in the library and people are reading around you. Your phone begins to ring and you need to answer it. What should you do?
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