You’re looking for a book but can’t find it. When you ask for assistance, the owner says they don’t have it but another book store close by may have it. You can’t quite remember the directions she gave you. What should you do?
15
It is very quiet in the library and people are reading around you. Your phone begins to ring and you need to answer it. What should you do?
15
The store employee is following you and your friends around the library trying to sell different books to you. It’s not helpful and you would prefer to look by yourselves. What can you say while being polite?
15
While at the library, your friend is telling you about her new project she is excited about. You really want to tell her about a new TV show you’ve been into. What should you do to be polite but also get a chance to tell her about your show
15
Flower shop: You put in an order of flowers and decided a time to pick them up. When you arrive, they apologize that the flowers aren’t ready, but you need them now. What do you do?
15
Flower shop: The cashier seems to be sad. You want to cheer her up. What’s something you could say to her?
15
Flower shop: You and your friends have been waiting at the register to pay but the owner doesn’t see you. What should you do?
15
Flower shop: Your friend can’t decide what kind of flowers to get her mom for mother’s day and is asking for your advice. You don’t really care and just wish she’d pick one. What should you do?
15
Bakery: You are paying for a cupcake. The cashier says the total is $3.50 but the sign says a cupcake is $2.50. You’re confused. What should you do?
15
Bakery: There is one more seat at the bakery with another person already seated at the table. You would like to sit down but know it would be intruding on their personal space. What should you do?
15
You're with your friend Jack at the bakery. Your other friend is having a party and you want Jack to come. When you bring it up he says “maybe” and avoids eye contact. What do you think he is thinking? What is his body language telling you?
15
Bakery: You are at the bakery with your friend when he confides in you about how he is having a difficult time getting along with his brother. What should you say?
15
Store: You bought a $3 drink at the grocery store and gave the cashier a $5 bill. They gave you $1 back in change, which is incorrect. What should you do?
15
Store: You have some time to spare so you walk into the grocery store. An elderly lady is having trouble pushing her cart around the corner. What should you do?
15
Store: You are at the grocery store with your friends. You know your mom ran out of eggs yesterday. What can you do?
15
Store: You are hanging out with your friends and are bored. All of you decide to go into the grocery store, then some of your friends decide to steal drinks and candy. What do you do?