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How to Become a Better Listener

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  • Give 3 examples of professional non-verbal cues you can use to show a teacher you are listening.
    Ms. Clune will decide if your examples were both professional AND detailed enough for points.
  • Is listening an important skill? Give 1 solid reason to support your answer.
    Big C will decide your answer's fate.
  • Provide a brief description/explanation of 1 of the 3 aspects of active listening.
    See article/Ms. Clune
  • How many "tips" does the article give in their "cheat sheet" for active listening?
    9
  • If you've become distracted while listening to someone, what should you do? (3 parts)
    According to the article, you should: admit it, apologize, and ask the person to repeat what they said. It happens to everyone at times!
  • What are 3 strategies we can use to help regulate our emotional responses? (Can think of the article, Group, etc.)
    Examples: meditation, ABCs, Box Breathing, etc.
  • According to the article, what is the first goal of any conversation?
    Goal 1: To understand the other person (explicit meaning and their emotions).
  • List 3 of the tips given in the article for improving your listening skills.
    Repeat what they said, don't rephrase unless you need, non-verbal cues, keep distractions to a minimum, etc.
  • Eye contact is one of many nonverbal cues that help show you're listening. Is eye contact easy and natural for everyone?
    No.
  • Should you always 'put what someone says in your own words' to show them you are engaged? Why/Why Not?
    No. Rephrasing what someone said can actually cause "emotional friction" and more mental strain. Rephrase if you need to check your own comprehension.
  • A 2015 study showed that 78% of business schools listed "presenting" as a learning goal, but only ______% listed "listening."
    11% (will accept any answer under 15%).
  • According to the article, what is the second goal of any conversation?
    Goal 2: If people don't feel listened to, they will stop sharing (and listening is the kind thing to do).
  • True or False: Listening is a skill that is vitally important, but often undertaught.
    True!
  • True or False: "Active Listening" means that you are actively thinking about what you want to say next while the other person is speaking.
    False! It can take a lot of effort, but we should all be practicing just listening to people rather than thinking about what we want to say next.
  • What are the 3 aspects of active listening?
    Cognitive, Emotional, and Behavioral.