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True or False: Listening is a skill that is vitally important, but often undertaught.
True!
A 2015 study showed that 78% of business schools listed "presenting" as a learning goal, but only ______% listed "listening."
11% (will accept any answer under 15%).
According to the article, what is the first goal of any conversation?
Goal 1: To understand the other person (explicit meaning and their emotions).
According to the article, what is the second goal of any conversation?
Goal 2: If people don't feel listened to, they will stop sharing (and listening is the kind thing to do).
What are the 3 aspects of active listening?
Cognitive, Emotional, and Behavioral.
Provide a brief description/explanation of 1 of the 3 aspects of active listening.
See article/Ms. Clune
Is listening an important skill? Give 1 solid reason to support your answer.
Big C will decide your answer's fate.
How many "tips" does the article give in their "cheat sheet" for active listening?
9
Should you always 'put what someone says in your own words' to show them you are engaged? Why/Why Not?
No. Rephrasing what someone said can actually cause "emotional friction" and more mental strain. Rephrase if you need to check your own comprehension.
Eye contact is one of many nonverbal cues that help show you're listening. Is eye contact easy and natural for everyone?
No.
Give 3 examples of professional non-verbal cues you can use to show a teacher you are listening.
Ms. Clune will decide if your examples were both professional AND detailed enough for points.
True or False: "Active Listening" means that you are actively thinking about what you want to say next while the other person is speaking.
False! It can take a lot of effort, but we should all be practicing just listening to people rather than thinking about what we want to say next.
If you've become distracted while listening to someone, what should you do? (3 parts)
According to the article, you should: admit it, apologize, and ask the person to repeat what they said. It happens to everyone at times!
What are 3 strategies we can use to help regulate our emotional responses? (Can think of the article, Group, etc.)
Examples: meditation, ABCs, Box Breathing, etc.
List 3 of the tips given in the article for improving your listening skills.
Repeat what they said, don't rephrase unless you need, non-verbal cues, keep distractions to a minimum, etc.
