Workplace Communication

True/False: when employees feel that good and open communication exists at work, they have a higher level of job satisfaction, less absenteeism, and lower turnover

What is the most common type of communication barrier at work

True/False: when we have control of our emotions we have less controls of sending clear messages

You should never stop learning to be an effective __________

Emotions often lead to __________

How long should you take to calm down before communication after an issue

What are specific items that can distort, destroy, or prevent communication in the workplace

True/False: physical, cultural, linguistic and/or interpersonal are NOT forms of potential communication barriers

True/False: when communicating we want to keep our messages clear, direct, and concise

What is giving your full attention to the speaker, using all sense to listen, and showing the speaker you are listening

Which one of these is NOT a method to communicate

True/False: effective communication is NOT important to companies

What is NOT a way to clarify what the speaker is saying

Communication is a _________ skill

what is the transmitting of information between one person to another person or group.

True/False: being an effective communicator will make jobs want to hire you more

What involves checking with the speaker on what he or she meant and resolving any confusion

True/False: If you are not listening properly then you can miss important information

What percent of the way we communicate is non-verbal

Being a __________ listener is considered a key component of effective communication