Business Result Pre-intermediate unit 5 customer ...

The time it takes to answer a customer: r... t...

pay back (money), typically to a customer who is not satisfied with goods or services bought: a r...

Give detailed information about a problem: e... the i...

Ask customers what they think about your company: g... f....

Inform (a company) that something is wrong: r... a p...

a person or thing that takes the place of another: a r...

Suggest an answer to a problem: o... a .s...

Ask for more information about something that isn't clear: h... a q....

A department that answers customer questions : c... s...

Say you're not happy with something: m... a c...

The idea that customers will always choose a company's products: c... l...

a deduction from the usual cost of something: a d...

a form of payment that can be given in the absence of cash: a c... v...

something, typically money, awarded to someone in recognition of loss, suffering, or injury: c....