Mi-Chelle Leong | Baamboozle - Baamboozle | The Most Fun Classroom Games!

Mi-Chelle Leong

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'Customer Service Theatre'

Complaint scenario cards

Mi-Chelle Leong 20 96

"What Did I Say?”

Read/Listen to short guest complaints and summarize the main concern in one sentence. Suggest ways to respond professionally.

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Form adjectives from the following words.

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Check-In Role-Play Scenarios

Participants will role-play as hotel staff and guests, handling various check-in requests and concerns.

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Combining Sentences

Combine 2-4 sentences into one meaningful sentence, in no particular order, using conjunctions.

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Common Healthcare Scenarios

20 common healthcare scenarios for effective questioning drill

Mi-Chelle Leong 20 88

Zero, First, Second and Third Conditionals

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Navigating around the city like a pro with these words.

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Essential Hospitality-Related Phrases

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Good morning/afternoon/evening! Welcome to Gurney Bay Hotel. How may I assist you?

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Handling Guest Requests & Complaints

Mi-Chelle Leong 20 106

Adjective vs Adverb - commonly confused words

Mi-Chelle Leong 31 6,944

Ikea - Do you know your meatballs from your Malm?

Source: https://www.stuff.co.nz/life-style/homed/latest/109868500/quiz-how-much-do-you-know-about-ikea

Mi-Chelle Leong 10 393

Integrity and Anti-Corruption

Chapter 1 - Chapter 7

Mi-Chelle Leong 15 19

L - Family Blends

What's the correct sound?

Mi-Chelle Leong 20 248

To review on tenses. Source: www.english-practice.at

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