Captain Graves is known for being .... and gets angry quickly.
short-tempered
Oops!
Check
Okay!
Check
15
Try to express .... towards passengers and understand their problems.
empathy
Oops!
Check
Okay!
Check
seesaw
Swap points!
Oops!
fairy
Take points!
5
10
15
20
25
fairy
Take points!
5
10
15
20
25
thief
Give points!
5
10
15
20
25
15
Nelly read the airline magazine and put it back in the ... .
seatback pocket
Oops!
Check
Okay!
Check
15
Children older than eight can fly as an .... ..... .
unaccompanied minor
Oops!
Check
Okay!
Check
15
What´s this? (tell 3 ways to call it)
trash, litter. garbage
Oops!
Check
Okay!
Check
lifesaver
Give 10 points!
Oops!
gift
Win 10 points!
Okay!
gift
Win 10 points!
Okay!
thief
Give points!
5
10
15
20
25
15
What are some things flight attendants need to do after passengers deplane?
put magazines and briefing cards back in the seat pockets, open the air vents, pull up the window shades, check the restrooms, store pillows and blankets
Oops!
Check
Okay!
Check
15
It´s okay to be upset, just don´t .... other people.
take it out on
Oops!
Check
Okay!
Check
15
Passengers' forgotten personal belongings were taken to the .... .
lost-and-found
Oops!
Check
Okay!
Check
15
Linda encouraged her coworker to .... about the problems.
