To say hello and welcome someone in a polite way.
Greet
Assist
Refund
Apologize
To help someone with a task or problem.
Feedback
Assist
Service
Replace
To say you’re sorry for a mistake or problem.
Complaint
Refund
Patience
Apologize
Showing respect and good manners when talking to someone.
Feeback
Replace
Service
Polite
A statement about something that is wrong or unsatisfactory.
Patience
Refund
Feedback
Complaint
Money given back to a customer for a returned item.
Greet
Assist
Refund
Service
A new item given to a customer when the original one is faulty.
Replacement
Feedback
Apology
Refund
The help or work provided by a business to customers.
Greet
Complain
Service
Replace
The ability to stay calm when dealing with difficult situations.
Frustration
Patience
Service
Arrogance
Information given by customers about their experience.
Reputation
Service
Feeback
Replacement
