Knowledge roles, Team development e.g. Tuckman, Dealing with weaknesses in the team, Recruitment of members,Induction into team,Team motivation, Coaching
15
Name 3 elements of team performance
KPIs for teams, Team target setting, Reviewing team performance against targets, CPD of team members
15
Name 3 elements of team cohesion
Definition of team goal, Group conflict (actual and potential), Team member turnover, Recognition of contribution, Importance of leadership
15
Key function! Define - Plan
Select organisational goals and set targets to achieve them
15
Key function! Define - Organise
Bring together people and resources
15
Key function! Define - Coordinate
Coordinate resources and staff across departments, especially when they must be shared
15
Key function! Define - Direct
Keep everyone connected to objectives and on track. Communicate goals and instructions
15
Key function! Define - Control
Compare actual results to targets set. Reward good work and investigate failure to meet targets. Plan for problems and introduce improvements
15
Define! Autocratic
Characterized by individual control over all decisions and little input from group members. Autocratic leaders typically make choices based on their ideas
15
Define! Democratic
A type of leadership style in which members of the group take a more participative role in the decision-making process.
15
Define! Beurocratic
Leading where employees are made to follow specific rules and lines of authority created by the superiors.
15
Define! Laissez-faire
Leaders are hands-off and allow group members to make the decisions.