Game Preview

Phrases to Exchange Goods and Get a refund

  •  English    10     Public
    to Exchange Goods and Get a refund
  •   Study   Slideshow
  • I'm sorry, but we can't give you a refund on this item.
    employee
  •  15
  • Yes! I understand. Let me ask my manager
    employee
  •  15
  • Did you purchase it from this store?
    employee
  •  15
  • It's a gift and I don't like it. I'd like to change it.
    customer
  •  15
  • Can you explain to me what's wrong with it?
    employee
  •  15
  • Is it possible to exchange this item?
    customer
  •  15
  • Could I exchange it for something else?
    customer
  •  15
  • I've decided that I don't really want it.
    customer
  •  15
  • I'd like a refund, please.
    customer
  •  15
  • Do you have there your receipt, please?
    customer
  •  15