Phrases to Exchange Goods and Get a refund | Baamboozle - Baamboozle

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I'm sorry, but we can't give you a refund on this item.

employee

Yes! I understand. Let me ask my manager

employee

Did you purchase it from this store?

employee

It's a gift and I don't like it. I'd like to change it.

customer

Can you explain to me what's wrong with it?

employee

Is it possible to exchange this item?

customer

Could I exchange it for something else?

customer

I've decided that I don't really want it.

customer

I'd like a refund, please.

customer

Do you have there your receipt, please?

customer

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