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Market Leader intermediate Unit 2 travel Vocab r ...
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one way ticket in British English
single
line in British English
Queue
schedule in British English
timetable
round trip in British English
return
elevator in American English
lift
Subway in British English
underground
We were heading for Warsaw, but because of the bad weather they had to _________ our flight to Frankfurt.
divert
Flight and __________ crew sometimes have to deal with dangerous situations.
cabin
Poor service and frequent _______ will affect an airline's reputation.
delays
After an 15-hour flight, you can expect a lot of travellers to experience _________
jet-lag
Cases of passenger misbehaviour are unfortunately all too common on long distance ___________
flights
There are signs that airlines are trying to respond to customer dissatisfaction, for example by providing more ________ and better meals
legroom
A growing number of  peopke criticise the airlines and demand better __________.
service
This is a room in a hotel/airport where people can sit and relax.
lounge
These are awarded by airlines to reward customer loyalty.
Frequent-flyer points
This is when you get a change to a better seat or level of service.
upgrade
All the people who work at an airport, but not the pilots or cabin crew
Ground staff
This is a card you must show in order to get on a plane.
boarding pass
When you go to desk at a hotel/airport to say you have arrived. You ________
check in
What is the time when the largest number of people are travelling?
Peak travel
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