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Unit 5 - Booking a Room
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What is this?
Confirmation number
This room has a beautiful ____
View
What is this?
Reception desk
What is this?
Key card
What is this?
Receptionist
What is this?
Hotel suite
What is this?
Buffet breakfast
What is this?
English breakfast
What is this?
Continental breakfast
What time is it?
Midnight
The middle of the day is called _______
Noon
This person is going to the fifth ______
Floor
What is this?
Non smoking sign
What is this?
Expiration date
What is this?
Credit card number
What is this?
Credit card
What is this?
Balcony
Someone from Portugal is...
Portuguese
Someone from Thailand is...
Thai
Someone from Denmark is...
Danish
Someone from Ireland is...
Irish
Someone from the Netherlands is...
Dutch
Someone from Turkey is...
Turkish
Someone from Switzerland is...
Swiss
Someone from Poland is...
Polish
A guest fills this out when they arrive at the hotel
Registration form
Guests must sometimes pay this when they make their reservation
Deposit
A room with basic amenities, nothing fancy
Standard room
A hotel with no rooms available is _______
Fully booked
Services offered by the hotel (parking, wifi, swimming pool, etc.)
Facilities
Lots of room to move around
Spacious
Fancier than a standard room but less spacious than a suite
Deluxe room
“The room comes with towels, toiletries, and a hairdryer”. “Ah perfect, how ________”
Convenient
The slowest and least popular time of the year at a hotel and when prices are the lowest
Low season
A specific place where something or someone is
Location
Generous and friendly treatment of visitors and guests or hospitable treatment
Hospitality
The busiest and most popular part of the year at a hotel and when prices are the highest
High season
The person staying at the hotel
Guest
Free of charge
Complimentary
When you are required to leave the hotel
Check out time
When you are allowed to check in to your reservation or hotel
Check in time
What you have to pay when you cancel a reservation after the cancellation deadline
Cancellation fee
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