Vocational/Work Scenarios | Baamboozle - Baamboozle

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Talk through these situational examples of the workplace.

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#Workplace #Work #INTERVIEW

You're at work in the kitchen. You slip and touch a hot grill to stop yourself from falling and burned your hand... What do you do?

Answers Vary

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You see a customer at your store stealing... What do you do?

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You are feeling really overwhelmed at work lately. You notice you think about the stresses of work even on your days off. What can you do?

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Your boss talks to you at your performance review and says they want you to work on your listening skills. How can you do that?

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You notice that many people at your workplace dress fancier than you but you find t-shirts and old sneakers comfortable. Why should you dress more professionally?

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There's an angry customer at work. They received a defective product... what do you do?

Listen. Apologize. Show empathy. Maintain a calm tone of voice. Build and maintain trust. Don't take it personally. Resolve the issue. Listen.

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How many days in a 6 month period do you think it is acceptable to be late? What is considered late by your standards?

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Give me an example of a time when you persuaded someone. How’d you do it and why?

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There is a small puddle of water on the floor in the store about a foot wide. What do you do?

Answers will vary. Demonstrate using your hands how wide you think a foot is (then one person can go grab a ruler).

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Your work has given you a small stepstool but because you haven't used it before, you are uncomfortable using it to reach the top shelf. What do you do?

Answers Vary

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You've recently started a new job managing a specialist Customer Service helpdesk. In your first few weeks, you quickly realise that most of the team are introverts and don't converse much. There is poor team spirit. What do you do?

Answers will vary. You will want to inprove collaboration over the long term. Possibly start with short weekly meetings discussing goals and outcomes.

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