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MSSC Preventive Corrective Actions
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What is the next step in response to a quality error?
Follow the approved quality plan
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What does asking "Under what circumstances did the problem occur? " most likely to accomplish? A specific definition of
a problem
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If an employee is having difficulty machining a product, what specifications should they review with their immediate supervisor?
The customer specifications
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All knowledgeable persons should be encouraged to recommend what type of actions?
Corrective actions
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Change that avoids the problem later, defines what type of action?
preventive action
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An accurate problem statement, the root cause, and an effective solution are the most important elements in a (CAR)
Corrective Action Report
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When troubleshooting or investigating a problem, it is best to use all
available information resources
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In a corrective action report, data that demonstrates the effectiveness of the action is included in which part of the report?
the results
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If a worker does not understand what is expected for a step of a process, they should
ask for help
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What type of problems need to be found to stop production?
critical problems
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Who are most often the ones who will produce a request for corrective action on production equipment?
Operators
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What action eliminates the cause of nonconforming parts?
Corrective action
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Standard operating procedures should be validated and approved to ensure
accuracy
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Quality reject reports are used to communicate what issues?
customer issues
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Which troubleshooting step follows stating the problem?
Collect information about the problem
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