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Look at all the cards below and brainstorm suita ...

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  • You don’t understand something
    “I didn’t catch…” “
  • Someone leaves and someone new comes in to take their place
    “John has to go to another meaning, so Jill will take his place.” “John had to rush off, but Jill has come in instead.”
  • Interrupt someone
    “Can I come in here?” “Sorry to butt in, but…”
  • Talk about a particular part of a document you all have copies of...
    “In the first section/ paragraph/ sentence/ bullet point…”
  • You can’t identify who is speaking
    “Was that John?” “Sorry. Who was that just now?”
  • The video has some problems
    “Your image has frozen.” “The image has disappeared.”
  • You need something repeated three times before you understand it
    “Sorry, I still don’t get it.” “Could you just say that one last time?”
  • You don’t understand something
    “I didn’t catch…”
  • Insist that people use their own names every time they speak
    “Sorry. Can people identify themselves before they speak?” “It might be easier if people said their names each time they speak.”
  • There is an interruption
    “Sorry, someone has just come in.” “Sorry, there’s a lot of noise outside.
  • Tell the other side they need to adjust their equipment
    “The camera seems to be pointing in the wrong direction.” “Can you try moving/ adjusting…?
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