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Passive/Assertive/Aggressive communication skill ...

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  • Hesitant in responding
    Passive
  • Expression matches message
    Assertive
  • Non-verbal hand movements (pointing, clenched)
    Aggressive
  • Steady, even pace of rate
    Assertive
  • "I'm okay with whatever you decide"
    Passive
  • Talks over others
    Aggressive
  • "You are overreacting as always to this"
    Aggressive
  • "I will get my way"
    Aggressive
  • "You can't sit next to me."
    Aggressive
  • Makes eye contact without locking in
    Assertive
  • Speaks softly
    Passive
  • Pauses with change in speed (slow to fast) to rate of speaking
    Passive
  • Agrees with something that goes against their feelings
    Passive
  • "I have a different opinion on this"
    Assertive
  • Avoids eye contact
    Passive
  • Avoid conflict at all costs
    Passive
  • "Thank you for waiting for me"
    Assertive
  • "It's all your fault"
    Aggressive
  • Open posture and arms
    Assertive
  • "It is fine I guess"
    Passive
  • "This is what we are doing"
    Agressive
  • Raising intonation at end of statement
    Passive
  • Delivery of message carries tone of sarcasm
    Aggressive
  • "I feel sad when you speak over me"
    Assertive
  • Arms crossed
    Aggressive
  • "I don't want to watch that movie. How about this one?"
    Assertive
  • Slouches back from others
    Passive
  • Little or no facial expression
    Passive
  • Uses a conversational tone
    Assertive
  • Values others more than self
    Passive
  • Glares or Stares
    Aggressive
  • Wobbly voice
    Passive
  • Uses loud volume
    Aggressive
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