What types of room do you know?
...
How old are you?
I am ... (years old)
"Me gustaria hacer una reserva."
I'd like to make a room reservation.
How does a telephone conversation starts when making a room reservation?
Good afternoon. New Palace Hotel. May Lee speaking. How can I help you?
Me gustaria hablar con la Señora Bader de la habitacion 329.
I'd like to speak to Mrs Bader in room 329.
Gracias!
...
Where are you from?
I am from...
What titles can we use to address guests?
Mrs / Mr / Miss / Ms / Madam / Sir
"¿Cómo lo puedo ayudar?"
How can I help you?
What's your name?
My name is..../ I am...
Un momento, por favor.
One moment, please.
How do you spell your surname?
...
What's your telephone number?
It's ....
Me gustaria hablar con el gerente.
I'd like to speak to the manager.
What's your surname?
My surname is...
Me gustaría reservar una habitación doble para esta noche.
I'd like to book a double room for tonight.
¿Podria reservar un lugar para estacionamiento para mañana?
Could I reserve a parking space for tomorrow?
Greetings to say hello.
...
"¿Lo puedo ayudar?"
Can I help you?
Greetings to say goodbye.
...
What's your address?
It's .....
You are the hotel receptionist. How do you introduce yourself in a telephone conversation?
..... speaking.
Are you married?
Yes, I am. / No, I'm not.
How do you spell your name?
...
¿Me puede dar su nombre, por favor?
Can I have your name, please?