Bus Eng 5 U 30 | Baamboozle - Baamboozle | The Most Fun Classroom Games!

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I like presential classes better. I prefer to speak/speaking to people in person

both are ok :D

Which technique do we use when we start asking our customers open questions and continue with closed questions

The funnel technique

Unless/Even though we have provided good quality products, people seem to not like our service

Even though

We are behind scheduled and many of our issues are mix up/backlogged

backlogged

I have come to enjoy to go/going to fairs and festivals, I´m overjoyed when I go

going

We don´t have to/musn´t do everything the customer wants

don´t have to

I´m skilled in/at English and team management

in

They have started /started working in that company a long time ago

started

We should/ought to listen to customers carefully

both are ok :D

If/unless you provide good customer service, people won´t keep coming back.

unless

I talked to Customer Service, but they didn´t help. I tried calling/to call customer service

calling

I´ve been calling non-stop, I can´t hang up/get through

get through

If I were/was you I will/would take that offer

were/ would

What do we tell customers when we need them to be patient with us while we take notes?

Please bear with me

We are competent at/in working with people from differente cultures

at

Use hesitate in a sentence

:D

If you have/had different colors we would/will buy from you

had/would

I work at Berlitz since 2012. I worked/have worked there for 10 years

have worked

I don´t smoke anymore. I stopped to smoke/smoking.

smoking

Use hectic in a sentence

:D

She always demands speaking/to speak to the manager. Right now she´s irate

to speak