Study

Email Etiquette

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  • I should use REPLY ALL when.....
    Conveying important information that needs attention.
  • What does CC stand for?
    Carbon Copy
  • True or False: When you send emails to multiple individuals using BCC, the recipients can see everyone on the thread
    FALSE! BCC keeps email addresses private
  • How do you share documents with caregivers who do not have gmail accounts?
    Make a PDF copy to send
  • When you use REPLY ALL, who receives the email?
    Everyone who received the initial email
  • When emailing multiple caregivers on the same thread, you should use To; CC; or BCC?
    BCC to ensure that caregiver information is not being shared
  • When sharing information with caregivers, you should share documents from your shared drive or personal drive?
    If the recipient has Gmail, share from your PERSONAL drive, not the shared AWD drive.
  • What does BCC stand for?
    Blind Carbon Copy