Do you have your ______?
receipt
It's ______________________. (not large)
too small
Do you want store _________________________?
credit
What does 'on sale' mean'?
discounted price
I would like to _____________. (same only different)
exchange
What is the most important word when asking for a return?
please
What does ' for sale' mean?
available to buy
Can I help you? Yes, I'd like ____________________ this item? (give back)
return
What does faulty mean
not working properly, broken
If you change an item you bought to another colour, What did you do?
exchange
What does store credit mean?
no cash value, only choose something from store at another time