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Making a return at the store
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What is the most important word when asking for a return?
please
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What does store credit mean?
no cash value, only choose something from store at another time
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Do you want store _________________________?
credit
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Okay!
What does 'on sale' mean'?
discounted price
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Okay!
It's ______________________. (not large)
too small
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Okay!
I would like to _____________. (same only different)
exchange
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Okay!
If you change an item you bought to another colour, What did you do?
exchange
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Okay!
Can I help you? Yes, I'd like ____________________ this item? (give back)
return
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Okay!
What does faulty mean
not working properly, broken
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What does ' for sale' mean?
available to buy
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Okay!
Do you have your ______?
receipt
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Okay!
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