You show good judgment when you decide in advance what someone is saying and then tune him out.
True
False
Even though that upsets me, I’ll think about what you said and get back to you.
Open
Argumentative
Listening is just as important as speaking.
True
False
I just got back from doing errands. I’m exhausted. I went to the grocery store, ate at the deli, and then went to the bank. I like to get out and get things done, but sometimes it really wears me out.
Rambles
Gets to the point
Come over here a minute so I can whisper something to you without anyone else hearing.
Excluding others
Including others
I really don’t want to fi ght about this, but you’re being so unreasonable!
Open
Argumentative
In the middle of a conversation, it’s important that your comments relate to what the speaker is saying.
False
True
How many of you have seen the new Harrison Ford movie?
Excluding others
Including others
No, I’m not going to listen to you because I don’t think you know what you’re talking about.
Open
Argumentative
Let’s ask George what he thinks about this problem.
Including others
Excluding others
Don’t ask him. He never knows what he’s talking about.
Including others
Excluding others
When the speaker pauses for a breath, it’s a good time to jump in and say what you’re thinking.
False
True
It’s okay to let your mind wander, as long as you return your attention to the speaker before he’s fi nished.
True
False
Last night I watched a comedy show. It was really funny. The older daughter came home with her new husband, and they got together with each of their families. It was funny to watch them meet one another.
Gets to the point
Rambles
I just returned from the grocery store. I saw Melvin in the parking lot. He was loading cartons into his trunk. I ate at the deli. Sara was there too. Then I went to the bank.
Rambles
Gets to the point
How many of you have had this same experience?
Excluding others
Including others
You’ve been doing some things lately that really bother me. Do you have some time to talk to me today?
Argumentative
Open
As long as you’re willing to listen to me, I’ll hear you out.
Argumentative
Open
Listening involves much more than just hearing the speaker’s words.
True
False
Last night I watched a comedy show. It was really funny. I liked it better than the one that came on just before it. The show has a new beginning now. It seems longer than the old one. I don’t really know, but it was really funny to see the
Gets to the point
Rambles
Your ability to learn is improved when you use good listening skills.
False
True
You sound like a broken record. Give it a break, okay?
Open
Argumentative
Poor eye contact may make the speaker think you aren’t listening to what she’s saying.
False
True
I know it was last week that I went to the state fair. I know it because it was after I talked to you on the phone. The weather was nice, and the exhibits were interesting. I went to the state fair last year too. Have you ever gone to the s
Gets to the point
Rambles
Hold on a minute there, Myra. Nobody asked you for your opinion.
Including others
Excluding others
Watching someone’s eyes, body posture, and expressions can give you important information on how well he’s listening to you.
False
True
I think that was a pretty stupid remark.
Open
Argumentative
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