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Conversational Skills 1

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  • You show good judgment when you decide in advance what someone is saying and then tune him out.
    True
    False
  • Even though that upsets me, I’ll think about what you said and get back to you.
    Open
    Argumentative
  • Listening is just as important as speaking.
    True
    False
  • I just got back from doing errands. I’m exhausted. I went to the grocery store, ate at the deli, and then went to the bank. I like to get out and get things done, but sometimes it really wears me out.
    Rambles
    Gets to the point
  • Come over here a minute so I can whisper something to you without anyone else hearing.
    Excluding others
    Including others
  • I really don’t want to fi ght about this, but you’re being so unreasonable!
    Open
    Argumentative
  • In the middle of a conversation, it’s important that your comments relate to what the speaker is saying.
    False
    True
  • How many of you have seen the new Harrison Ford movie?
    Excluding others
    Including others
  • No, I’m not going to listen to you because I don’t think you know what you’re talking about.
    Open
    Argumentative
  • Let’s ask George what he thinks about this problem.
    Including others
    Excluding others
  • Don’t ask him. He never knows what he’s talking about.
    Including others
    Excluding others
  • When the speaker pauses for a breath, it’s a good time to jump in and say what you’re thinking.
    False
    True
  • It’s okay to let your mind wander, as long as you return your attention to the speaker before he’s fi nished.
    True
    False
  • Last night I watched a comedy show. It was really funny. The older daughter came home with her new husband, and they got together with each of their families. It was funny to watch them meet one another.
    Gets to the point
    Rambles
  • I just returned from the grocery store. I saw Melvin in the parking lot. He was loading cartons into his trunk. I ate at the deli. Sara was there too. Then I went to the bank.
    Rambles
    Gets to the point
  • How many of you have had this same experience?
    Excluding others
    Including others
  • You’ve been doing some things lately that really bother me. Do you have some time to talk to me today?
    Argumentative
    Open
  • As long as you’re willing to listen to me, I’ll hear you out.
    Argumentative
    Open
  • Listening involves much more than just hearing the speaker’s words.
    True
    False
  • Last night I watched a comedy show. It was really funny. I liked it better than the one that came on just before it. The show has a new beginning now. It seems longer than the old one. I don’t really know, but it was really funny to see the
    Gets to the point
    Rambles
  • Your ability to learn is improved when you use good listening skills.
    False
    True
  • You sound like a broken record. Give it a break, okay?
    Open
    Argumentative
  • Poor eye contact may make the speaker think you aren’t listening to what she’s saying.
    False
    True
  • I know it was last week that I went to the state fair. I know it because it was after I talked to you on the phone. The weather was nice, and the exhibits were interesting. I went to the state fair last year too. Have you ever gone to the s
    Gets to the point
    Rambles
  • Hold on a minute there, Myra. Nobody asked you for your opinion.
    Including others
    Excluding others
  • Watching someone’s eyes, body posture, and expressions can give you important information on how well he’s listening to you.
    False
    True
  • I think that was a pretty stupid remark.
    Open
    Argumentative