Study

Effective Listening

  •   0%
  •  0     0     0

  • During a group project meeting, Amir spends most of the discussion thinking about how to defend his own idea. Although his teammates explain several concerns, he barely remembers what they said when it is his turn to respond.
    individual makeup
  • A discussion takes place in a crowded, noisy café. What barriers of listening is present?
    time & place
  • A lecturer speaks clearly, but students remember little information. The most likely barrier is
    Lack of Know-How
  • A leader refuses feedback because they fear losing authority. What barrier is shown?
    Image of Leadership
  • Which barrier is MOST influenced by personal traits?
    Individual makeup
  • Which of the following is a component of "Individual Makeup"?
    Apprearance
    Opinions
    Timing
    Experience
  • Which barrier is MOST influenced by personal traits?
    Individual makeup
  • Cultural differences impact which aspect of listening?
    The speed of the speaker only
    How listening is perceived
    Giving external pressure
    Emotion of the speaker
  • A lecturer asks, "Any questions?" Local students immediately respond. Several international students remain silent. What barrier may explain this?
    Cultural differences
  • Which of the following barrier is not caused by external pressure?
    visual distraction
    boredom
    noise
    physical setting
  • A student receives bad feedback in a noisy café and becomes defensive. Which TWO barriers are involved?
    Emotion + Individual makeup
    Individual makeup + External pressure
    Time & place + Emotion
    External pressure + Emotion
  • Which barrier is LEAST affected by communication training?
    Time & place
    Emotion
    Cultural Differences
    Lack of Know How
  • A confident team leader talks constantly. Team members stay silent despite concerns. Which 2 barriers contribute MOST?
    Leadership + Silence as Agreement
  • A student focusing on the feeling of being criticized rather than the advice is hindered by:
    external pressure
    emotion
    lack of know how
    individual makeup
  • External pressure always comes from the environment.
    false
    true
  • Good listeners always agree with the speaker.
    false
    true
  • A student avoids eye contact during discussions. Others think they are uninterested. The barrier occured is
    Cultural differences
  • A team member notices a problem but avoids speaking up to avoid conflict. The barrier in this situation is
    Silence as Agreement