Customer-Shop assistant Interactions

Shop assistant: "Here you are. Would you like to try it on to see if it ____?" Customer: "No that's Okay. Thank you. I'll take it."

Customer: "These headphones don’t work properly." Shop assistant: “Do you have the _______?”

Shop assistant: "I’m_______ we don’t have that size in black." Customer: “Do you have it in another colour?”

Customer: "I bought these last week, but I’ve only worn them once." Shop assistant: “Would you like a _______ or an exchange?”

Shop assistant: "How _______ this one?" Customer: "Yes, that's nice. Could I try it on? "

Shop assistant: "What _______ to be the problem?" Customer: “I bought this jacket, but the zip is broken.”

Customer: "_______ I exchange these trainers, please?" Shop assistant: “Of course. What size would you like?”

Customer: "I’d like to _______ this sweater." Shop assistant: “What seems to be the problem?”

Customer: "Excuse me, I bought these shoes yesterday and they’re too small." Shop assistant: “Would you like to _______ them?”