Communication it's not easy

people give and receive feedback

Listen with your eyes and ears, as well as with your _______. Remember that communication is more than just words(express/gut)

In the transactional model:

It only makes sense to ______ positive feedback as it keeps everyone happy

This means that communication is a one-way process

Asking people questions usually ______ miscommunication

________ actively with the verbal and nonverbal feedback of others, and adjust your message to facilitate greater understanding (engage/gut)

One of the most common reasons that _______ misunderstandings is the use of complicated sentence structures.

People with various knowledge, experience and cultural backgrounds_______ messages in a different way

In the rush to ______ ourselves, it's easy to forget that communication is a two way street. (filters/express)