Make a polite complaint about a wrong order.
✔ Excuse me, this isn’t what I ordered.
Bill is wrong.
✔ There seems to be a mistake with the bill.
Choose the More Polite Sentence: A) Bill wrong. B) There seems to be a mistake with the bill.
B) There seems to be a mistake with the bill.
Choose the More Polite Sentence: A) Bring another one. B) Could you bring another one, please?
B) Could you bring another one, please?
You make mistake.
✔ I think there has been a mistake.
Make a polite complaint using “Could”.
✔ Could you check this, please?
Make a polite complaint about cold soup.
✔ I’m afraid the soup is cold. Could you bring another one, please?
This food bad.
✔ I’m afraid the food is cold.
This is wrong.
Excuse me, there seems to be a mistake.
Choose the More Polite Sentence: A) We waited too long. B) We’ve been waiting for quite a long time.
B) We’ve been waiting for quite a long time.
Change it.
✔ Would it be possible to change it? ✔ Could you change it, please?
Bring another one.
Could you bring another one, please?
Choose the More Polite Sentence: A) This is wrong. B) I’m afraid there’s a problem with this.
B) I’m afraid there’s a problem with this.
We wait long time.
✔ We’ve been waiting for a long time.
Why you bring this?
✔ I’m afraid this isn’t what I ordered.