Where do you find your insurance company name?
On the appointment reminder
On the front of the insurance card
On a random website
On your paycheck
The receptionist says you need a referral. What does that mean?
You must pay cash only
You are banned
A. Your primary doctor must approve it first
You cannot ever go
What should you do if you do not understand a question on a medical form?
Walk out
Leave it blank
Ask staff for help
Guess randomly
If a provider does not accept your insurance, what should you do?
Cancel all care
Argue with the receptionist
Find one who does or call insurance
Ignore it and go anyway
Your tooth hurts when you chew. Who do you call?
Veterinarian
Dentist
Eye doctor
Cardiologist
Why is it important to list your medications?
So they can post it online
So they can share it with friends
So they can charge more money
So the doctor can treat you safely
How can you find a doctor who takes your insurance?
Use your insurance website or Google
Ask a stranger
Pick the closet office to you
Guess randomly
What number on your insurance card does the office usually need?
Member ID
Library card number
Driver’s license plate
Social media ID
You have a fever and sore throat. Who do you call first?
Dentist
A. Primary care doctor
Neuropsychologist
Vet
True or False: It is okay to leave paperwork blank if you do not feel like filling it out.
False
What does copay mean?
A free visit
The amount you pay at the visit
The doctor's paycheck
A discount amount
What should you say first when calling?
Hurry up
Put me on the schedule
Hello, I would like to schedule an appointment
Why are you open?
You have blurry vision and headaches when reading. Who do you call?
Dentist
Eye doctor or optometrist
Veterinarian
Physician
Your doctor says you need ADHD testing. Who do you schedule with?
A. Neuropsychologist
Dentist
Veterinarian
Eye doctor
What should you have ready before calling to schedule?
Lunch order
Gym membership
Favorite movie
Name, DOB, insurance, reason for visit
If appointment times conflict with work what should you say?
I quit my job
Never mind forever
Do you have another time available?
That is unfair
Why check insurance before scheduling?
To avoid paying full cost C. To surpris
It does not matter
To waste time
To surprise yourself
Who is your emergency contact?
No one
A trusted adult who can be called in an emergency
A favorite celebrity
Your neighbor
Your dog hasn’t been eating and seems sick. Who do you call?
Primary doctor
Eye doctor
Dentist
A. Veterinarian