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IR 1 (scheduling appointments)

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  • If a provider does not accept your insurance, what should you do?
    Cancel all care
    Argue with the receptionist
    Ignore it and go anyway
    Find one who does or call insurance
  • What should you have ready before calling to schedule?
    Favorite movie
    Name, DOB, insurance, reason for visit
    Gym membership
    Lunch order
  • Your dog hasn’t been eating and seems sick. Who do you call?
    Eye doctor
    Dentist
    Primary doctor
    A. Veterinarian
  • Why check insurance before scheduling?
    To avoid paying full cost C. To surpris
    It does not matter
    To waste time
    To surprise yourself
  • Where do you find your insurance company name?
    On a random website
    On your paycheck
    On the appointment reminder
    On the front of the insurance card
  • You have a fever and sore throat. Who do you call first?
    Neuropsychologist
    A. Primary care doctor
    Vet
    Dentist
  • How can you find a doctor who takes your insurance?
    Guess randomly
    Use your insurance website or Google
    Ask a stranger
    Pick the closet office to you
  • You have blurry vision and headaches when reading. Who do you call?
    Dentist
    Veterinarian
    Eye doctor or optometrist
    Physician
  • The receptionist says you need a referral. What does that mean?
    You are banned
    You must pay cash only
    You cannot ever go
    A. Your primary doctor must approve it first
  • What does copay mean?
    The doctor's paycheck
    A discount amount
    A free visit
    The amount you pay at the visit
  • Your tooth hurts when you chew. Who do you call?
    Veterinarian
    Cardiologist
    Eye doctor
    Dentist
  • What should you do if you do not understand a question on a medical form?
    Walk out
    Leave it blank
    Ask staff for help
    Guess randomly
  • If appointment times conflict with work what should you say?
    Do you have another time available?
    I quit my job
    Never mind forever
    That is unfair
  • What number on your insurance card does the office usually need?
    Library card number
    Driver’s license plate
    Social media ID
    Member ID
  • What should you say first when calling?
    Put me on the schedule
    Hurry up
    Why are you open?
    Hello, I would like to schedule an appointment
  • True or False: It is okay to leave paperwork blank if you do not feel like filling it out.
    False
  • Why is it important to list your medications?
    So the doctor can treat you safely
    So they can charge more money
    So they can share it with friends
    So they can post it online
  • Who is your emergency contact?
    A trusted adult who can be called in an emergency
    Your neighbor
    No one
    A favorite celebrity
  • Your doctor says you need ADHD testing. Who do you schedule with?
    A. Neuropsychologist
    Dentist
    Veterinarian
    Eye doctor