What should you say first when calling?
Hello, I would like to schedule an appointment
Put me on the schedule
Hurry up
Why are you open?
Why check insurance before scheduling?
To waste time
To surprise yourself
To avoid paying full cost C. To surpris
It does not matter
What number on your insurance card does the office usually need?
Library card number
Social media ID
Member ID
Driver’s license plate
Where do you find your insurance company name?
On your paycheck
On the front of the insurance card
On a random website
On the appointment reminder
What does copay mean?
The amount you pay at the visit
A discount amount
The doctor's paycheck
A free visit
What should you do if you do not understand a question on a medical form?
Walk out
Ask staff for help
Leave it blank
Guess randomly
You have blurry vision and headaches when reading. Who do you call?
Eye doctor or optometrist
Veterinarian
Physician
Dentist
Why is it important to list your medications?
So they can post it online
So the doctor can treat you safely
So they can share it with friends
So they can charge more money
Who is your emergency contact?
A favorite celebrity
Your neighbor
No one
A trusted adult who can be called in an emergency
Your tooth hurts when you chew. Who do you call?
Dentist
Eye doctor
Veterinarian
Cardiologist
What should you have ready before calling to schedule?
Gym membership
Lunch order
Name, DOB, insurance, reason for visit
Favorite movie
Your dog hasn’t been eating and seems sick. Who do you call?
A. Veterinarian
Primary doctor
Dentist
Eye doctor
How can you find a doctor who takes your insurance?
Guess randomly
Pick the closet office to you
Use your insurance website or Google
Ask a stranger
If a provider does not accept your insurance, what should you do?
Ignore it and go anyway
Cancel all care
Find one who does or call insurance
Argue with the receptionist
Your doctor says you need ADHD testing. Who do you schedule with?
Veterinarian
A. Neuropsychologist
Eye doctor
Dentist
If appointment times conflict with work what should you say?
That is unfair
Do you have another time available?
Never mind forever
I quit my job
The receptionist says you need a referral. What does that mean?
You cannot ever go
A. Your primary doctor must approve it first
You must pay cash only
You are banned
True or False: It is okay to leave paperwork blank if you do not feel like filling it out.
False
You have a fever and sore throat. Who do you call first?
Neuropsychologist
A. Primary care doctor
Vet
Dentist