What should you have ready before calling to schedule?
Gym membership
Name, DOB, insurance, reason for visit
Lunch order
Favorite movie
Where do you find your insurance company name?
On the appointment reminder
On the front of the insurance card
On your paycheck
On a random website
How can you find a doctor who takes your insurance?
Guess randomly
Pick the closet office to you
Use your insurance website or Google
Ask a stranger
Your dog hasn’t been eating and seems sick. Who do you call?
Primary doctor
Eye doctor
Dentist
A. Veterinarian
What should you say first when calling?
Why are you open?
Put me on the schedule
Hello, I would like to schedule an appointment
Hurry up
Who is your emergency contact?
A favorite celebrity
No one
A trusted adult who can be called in an emergency
Your neighbor
Your tooth hurts when you chew. Who do you call?
Eye doctor
Cardiologist
Veterinarian
Dentist
What should you do if you do not understand a question on a medical form?
Guess randomly
Leave it blank
Ask staff for help
Walk out
Your doctor says you need ADHD testing. Who do you schedule with?
Veterinarian
A. Neuropsychologist
Dentist
Eye doctor
If a provider does not accept your insurance, what should you do?
Ignore it and go anyway
Find one who does or call insurance
Argue with the receptionist
Cancel all care
What does copay mean?
The amount you pay at the visit
The doctor's paycheck
A discount amount
A free visit
True or False: It is okay to leave paperwork blank if you do not feel like filling it out.
False
You have blurry vision and headaches when reading. Who do you call?
Eye doctor or optometrist
Veterinarian
Physician
Dentist
You have a fever and sore throat. Who do you call first?
Dentist
Neuropsychologist
Vet
A. Primary care doctor
What number on your insurance card does the office usually need?
Driver’s license plate
Library card number
Social media ID
Member ID
Why check insurance before scheduling?
To surprise yourself
To avoid paying full cost C. To surpris
To waste time
It does not matter
If appointment times conflict with work what should you say?
Do you have another time available?
I quit my job
Never mind forever
That is unfair
The receptionist says you need a referral. What does that mean?
You are banned
You must pay cash only
You cannot ever go
A. Your primary doctor must approve it first
Why is it important to list your medications?
So they can post it online
So they can share it with friends
So the doctor can treat you safely
So they can charge more money