Study

IR 1 (scheduling appointments)

  •   0%
  •  0     0     0

  • Why is it important to list your medications?
    So they can share it with friends
    So they can post it online
    So they can charge more money
    So the doctor can treat you safely
  • Why check insurance before scheduling?
    To avoid paying full cost C. To surpris
    It does not matter
    To surprise yourself
    To waste time
  • The receptionist says you need a referral. What does that mean?
    You cannot ever go
    You are banned
    You must pay cash only
    A. Your primary doctor must approve it first
  • If appointment times conflict with work what should you say?
    Never mind forever
    That is unfair
    Do you have another time available?
    I quit my job
  • What should you have ready before calling to schedule?
    Name, DOB, insurance, reason for visit
    Gym membership
    Lunch order
    Favorite movie
  • Your dog hasn’t been eating and seems sick. Who do you call?
    A. Veterinarian
    Eye doctor
    Primary doctor
    Dentist
  • Your doctor says you need ADHD testing. Who do you schedule with?
    Veterinarian
    Dentist
    Eye doctor
    A. Neuropsychologist
  • Your tooth hurts when you chew. Who do you call?
    Dentist
    Veterinarian
    Cardiologist
    Eye doctor
  • True or False: It is okay to leave paperwork blank if you do not feel like filling it out.
    False
  • What should you say first when calling?
    Put me on the schedule
    Hurry up
    Why are you open?
    Hello, I would like to schedule an appointment
  • Where do you find your insurance company name?
    On your paycheck
    On the front of the insurance card
    On a random website
    On the appointment reminder
  • What number on your insurance card does the office usually need?
    Member ID
    Driver’s license plate
    Library card number
    Social media ID
  • How can you find a doctor who takes your insurance?
    Use your insurance website or Google
    Ask a stranger
    Guess randomly
    Pick the closet office to you
  • You have blurry vision and headaches when reading. Who do you call?
    Eye doctor or optometrist
    Physician
    Veterinarian
    Dentist
  • What should you do if you do not understand a question on a medical form?
    Leave it blank
    Walk out
    Ask staff for help
    Guess randomly
  • If a provider does not accept your insurance, what should you do?
    Find one who does or call insurance
    Cancel all care
    Ignore it and go anyway
    Argue with the receptionist
  • You have a fever and sore throat. Who do you call first?
    A. Primary care doctor
    Neuropsychologist
    Vet
    Dentist
  • What does copay mean?
    A free visit
    A discount amount
    The amount you pay at the visit
    The doctor's paycheck
  • Who is your emergency contact?
    A trusted adult who can be called in an emergency
    A favorite celebrity
    No one
    Your neighbor