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IR 1 (scheduling appointments)

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  • Who is your emergency contact?
    No one
    Your neighbor
    A favorite celebrity
    A trusted adult who can be called in an emergency
  • What should you have ready before calling to schedule?
    Lunch order
    Favorite movie
    Name, DOB, insurance, reason for visit
    Gym membership
  • The receptionist says you need a referral. What does that mean?
    You are banned
    A. Your primary doctor must approve it first
    You must pay cash only
    You cannot ever go
  • Where do you find your insurance company name?
    On the appointment reminder
    On the front of the insurance card
    On a random website
    On your paycheck
  • What number on your insurance card does the office usually need?
    Driver’s license plate
    Social media ID
    Member ID
    Library card number
  • If appointment times conflict with work what should you say?
    Never mind forever
    That is unfair
    I quit my job
    Do you have another time available?
  • True or False: It is okay to leave paperwork blank if you do not feel like filling it out.
    False
  • You have a fever and sore throat. Who do you call first?
    Vet
    Dentist
    Neuropsychologist
    A. Primary care doctor
  • What does copay mean?
    The amount you pay at the visit
    The doctor's paycheck
    A discount amount
    A free visit
  • What should you do if you do not understand a question on a medical form?
    Ask staff for help
    Walk out
    Guess randomly
    Leave it blank
  • Why is it important to list your medications?
    So they can share it with friends
    So they can post it online
    So they can charge more money
    So the doctor can treat you safely
  • If a provider does not accept your insurance, what should you do?
    Argue with the receptionist
    Find one who does or call insurance
    Ignore it and go anyway
    Cancel all care
  • Your tooth hurts when you chew. Who do you call?
    Cardiologist
    Dentist
    Veterinarian
    Eye doctor
  • What should you say first when calling?
    Why are you open?
    Put me on the schedule
    Hurry up
    Hello, I would like to schedule an appointment
  • How can you find a doctor who takes your insurance?
    Use your insurance website or Google
    Ask a stranger
    Guess randomly
    Pick the closet office to you
  • Your doctor says you need ADHD testing. Who do you schedule with?
    Veterinarian
    Dentist
    Eye doctor
    A. Neuropsychologist
  • You have blurry vision and headaches when reading. Who do you call?
    Physician
    Veterinarian
    Dentist
    Eye doctor or optometrist
  • Why check insurance before scheduling?
    To avoid paying full cost C. To surpris
    To surprise yourself
    It does not matter
    To waste time
  • Your dog hasn’t been eating and seems sick. Who do you call?
    Primary doctor
    A. Veterinarian
    Eye doctor
    Dentist