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Communication Breakdown
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You text “See you tomorrow,” but autocorrect changes it to “See you today.” How could you fix the misunderstanding?
Ask your friend to clarify; restate the message clearly
Oops!
Okay!
A friend laughs after you make a comment, but you think they are laughing at you. How could you check?
Ask politely if they were laughing at the joke or something else
Oops!
Okay!
A neighbor waves at you, but you think they are waving at someone else. How could you check?
Make eye contact and wave back; ask if they were waving to you
Oops!
Okay!
A friend calls “I’ll be there soon,” but you think they mean in an hour. What could you do to clarify?
Ask “What time exactly?”; restate the message
Oops!
Okay!
A friend sends a text, but part of the message autocorrected to something confusing. How could you clarify what they meant?
Ask your friend to repeat or rephrase; restate what you understood to confirm
Oops!
Okay!
You order food at a drive-thru, but they hear the wrong item. How could you fix it?
Repeat your order; clarify the item
Oops!
Okay!
You ask your parent for a snack, but they thought you asked for dinner. What could you do to fix it?
Restate your request; clarify which meal
Oops!
Okay!
You send a group chat message, but someone misreads it and gets upset. How could you repair it?
Ask them to clarify; explain your meaning
Oops!
Okay!
During group work, someone gives instructions too quickly. How can you make sure you understand?
Ask them to repeat; restate instructions in your own words; take notes
Oops!
Okay!
Your sibling nods, but you think they agreed to a different plan. How can you check their meaning?
Ask “Do you mean this plan?”; repeat what you understood
Oops!
Okay!
A friend waves at you, but you think they are waving at someone else. How could you check if they were waving at you?
Make eye contact and wave back; ask “Were you waving to me?”
Oops!
Okay!
Your classmate whispers an answer, but you didn’t hear it clearly. What could you do to fix the misunderstanding?
Ask them to say it again; move closer to hear; repeat back what you heard
Oops!
Okay!
A family member says “I’m busy,” but you thought they meant “I’m free later.” How could you fix it?
Ask when would be a good time; restate your request
Oops!
Okay!
You're watching a video in class, but the sound is muffled. What strategies could you use to understand the content?
Ask the teacher to repeat; turn on captions; ask a friend to explain; adjust the volume
Oops!
Okay!
You hear someone say “Let’s meet later,” but you don’t know if they mean today or tomorrow. How could you fix it?
Ask “What time exactly?”; restate the plan
Oops!
Okay!
A friend says “I’m fine,” but their tone sounds upset. How could you figure out what they really mean?
Ask “Are you sure you’re okay?”; observe facial expressions/body language; restate what you think they mean
Oops!
Okay!
You tell your roommate “I’ll do the dishes,” but they thought you meant “I’ll clean the kitchen.” How could you clarify?
Restate your intention clearly
Oops!
Okay!
During a phone call, there’s static and you miss part of the conversation. What could you do to understand?
Ask them to repeat; restate what you heard
Oops!
Okay!
At a party, someone waves to get your attention, but you look away. How could you check?
Make eye contact; ask if they were waving to you
Oops!
Okay!
You’re in a store and ask for directions, but the employee misunderstands which item you want. How could you fix it?
Repeat the request; point to the item
Oops!
Okay!
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