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10 com wk 20 3

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  • What problem does the customer complain about?
    music volume
    poor lighting
    long waiting time
  • OPEN DISCUSSION: Is shopping enjoyable or stressful for you?
  • Why do people trust recommendations?
    they value experience
    they are bored
    they want attention
  • OPEN DISCUSSION: What advice would you give someone who overspends?
  • Why do people window shop?
    to buy immediately
    to save money
    to look and compare
  • In the conversation, why does the customer ask for another size?
    the color is wrong
    the price is high
    the first one doesn’t fit
  • What does “electronics” include?
    phones and computers
    clothing items
    food products
  • What does “broke” suggest in the conversation?
    planning to save
    no money left
    owing money
  • What does “purchase decision” mean?
    choosing to buy
    waiting in line
    returning items
  • Why do people keep receipts?
    to show style
    to check purchases
    to compare brands
  • Why does the customer decide to exchange the item?
    it is popular
    it was recommended
    it has a problem
  • Why does the speaker avoid shopping at peak hours?
    to meet friends
    to get better service
    to save time
  • What does “compare prices” help you do?
    buy luxury items
    shop faster
    find better deals
  • What does “tempting” often lead to?
    impulse buying
    saving money
    careful planning
  • What happens if you ignore your budget?
    you overspend
    you shop smarter
    you save money
  • What does “convenient” shopping usually mean?
    cheap and boring
    crowded and noisy
    easy and fast
  • Why does the speaker feel tired after shopping?
    making decisions
    walking too much
    carrying bags
  • Why does shopping sometimes feel stressful?
    clear signs
    too many options
    friendly staff
  • Why does the speaker prefer local shops?
    personal service
    lower prices
    more brands
  • Why does the conversation mention store policies?
    to advertise sales
    to describe prices
    to explain returns
  • OPEN DISCUSSION: How has online shopping changed your habits?
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