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10 com wk 20 2

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  • OPEN DISCUSSION: What do you usually shop for online?
  • In the conversation, what helps the customer decide?
    the brand name
    the salesperson’s advice
    the price tag
  • Why does the customer ask about a return policy?
    in case the item doesn’t work
    to get a discount
    to save time
  • What does “purchase” mean?
    return something
    compare prices
    buy something
  • Why do people make shopping lists?
    to shop slowly
    to buy more
    to stay focused
  • What happens when you don’t plan before shopping?
    you save money
    you shop faster
    you may overspend
  • OPEN DISCUSSION: How do you decide what to buy?
  • Why does the customer thank the salesperson?
    they were helpful
    they worked quickly
    they gave a discount
  • Why does the speaker feel satisfied after shopping?
    they found what they needed
    they spent all their money
    they waited long
  • Why does the speaker dislike shopping during sales?
    prices are higher
    items are limited
    stores are too crowded
  • Why do people shop at malls?
    better exercise
    many stores in one place
    quieter environment
  • What does “waste of time” describe?
    something expensive
    something not useful
    something popular
  • OPEN DISCUSSION: Do sales really help people save money?
  • Why does the speaker shop in the evening?
    prices drop
    stores are empty
    after finishing work
  • What does “stressful” describe?
    exciting and fun
    cheap and easy
    causing worry or pressure
  • What does “overspend” mean?
    spend too much money
    pay in cash
    save money carefully
  • What does “wait in line” mean?
    stand and wait to pay
    look for discounts
    compare prices
  • What problem does online shopping have?
    prices never change
    you can’t try items
    returns are impossible
  • What does “recommendation” mean?
    a complaint
    a receipt
    suggestion from someone
  • Why does the customer hesitate in the conversation?
    they forgot money
    they are unsure about the choice
    they are late
  • Why do people check reviews before buying?
    to look fashionable
    to waste time
    to avoid bad products
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