Should you use offensive language in a formal letter?
No
Fill in the gap with a formal word: I have run into difficulties. Could you a___ me?
assist
Say 2 alternative words for GOOD
e.g. excellent, perfect, outstanding etc.
Should you use a comma after the "Dear XY" part of your letter?
yes
Fill in the gap with a formal word: We r___ your message and are working on the problem.
received
Should you use short forms (e.g. I'm, you'd like to) in a formal letter?
no
How do you end your formal letter if you don't know the person's name? (Yours...)
Yours faithfully
Say 2 alternative words for BAD
e.g. unsatisfactory, horrible, disadvantageous, flawed etc.
What is a formal word for getting something?
receive
What is a formal word for asking (?) something?
enquire (inquire)
What is a formal word for saying sorry?
apologise
Say 2 alternatives for I THINK
e.g. In my opinion, As I see it, In my view, As for me
Should you use idiomatic expressions (e.g. raining cats and dogs, piece of cake) in a formal letter?
No