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Keeping a Job - PL Part 2

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  • True or False: When a boss gives me directions, they are only suggesting and it's not really important if I don't follow their directions.
    False
  • True or False: Having a picture schedule/picture checklist is an example of written directions.
    True
  • When you are willing to be open to learning new skills and trying new things at work in order to improve your performance at work what professional component do you have?
    Willingness to Learn
  • When an employee completes all of their tasks on time and follows the company's rules and procedures what professional quality do you have?
    Responsibility
  • True or False: Keeping customer information safe and secure is an example of being open and honest in business?
    True
  • Appropriate or Inappropriate: Marie was given 4 tasks to complete in the order they were given. Marie does not like the first task she is given so she skips it and begins working on the second task instead. Marie's actions were:
    Inappropriate
  • True or False: Admitting a mistake and taking responsibility for it is an example of showing integrity at work?
    True
  • True or False: Directions can be given in writing or verbally.
    True
  • True or False: Accommodations are services I can request that will help me be successful at my job.
    True
  • Professional or Unprofessional: Mary was invited to a last minute party at her best friend's house so she called off work. Mary is being:
    Unprofessional
  • In regards to step directions: A boss telling me to clock-in is an example of:
    One step direction.
  • Careful examination or reflection of your own behavior and beliefs to see whether they are good or bad is...
    Self-Check
  • True or False: constructive criticism is the type of feedback aimed at achieving a positive outcome by providing someone with comments, advice, or suggestions that are useful for their work or their future
    True: it is feedback from someone to help you improve at the tasks you are assigned
  • Working with a group of people toward a common goal. Always do your part and be willing to help when it is needed what professional component do you have?
    Teamwork
  • What is one benefit of working well with others?
    You can learn from your coworkers' expertise.
  • Why is it important to have integrity at work?
    To build trust and credibility
  • True or False: to be a good listener, you should look at the person.
    True
  • True or False: Taking ownership of your actions, both good and bad, and learning from your mistakes is an example of work ethic.
    True
  • 5. You are putting your laundry away, but you really want to play your game online with your friends. You decide to just dump your laundry basket into your dresser drawer and go play your game. Is this appropriate task completion?
    NO
  • What are two main ways that we communicate?
    Verbal and Body Language
  • Professional or Unprofessional: Phil was a few minutes late coming back from lunch because he was trying to get to the next level on the game he was playing. Phil was being:
    Unprofessional
  • Professional or Unprofessional: Fred ran into a problem at work and said, "It's no problem. I will fix it." Fred is being:
    Professional
  • Professional or unprofessional: Ed completed all of his work and asked his boss what else he would like him to do next. Ed is being:
    Professional
  • True or False: It is my choice if I want to share about my disability.
    True
  • What does it mean to have integrity in the workplace?
    Being honest, doing the right thing, and being dependable
  • Why is it important to always tell the truth at work?
    To build trust and credibility
  • 6. You are working in the dish room at the hospital. You wash all the dishes, put them through the dishwasher, sanitize them, and then put all of the dishes away before you end your shift. Is this appropriate task completion?
    YES
  • Why is it important to be polite when talking to your boss?
    Being polite shows respect and helps you understand your job better.
  • To move or work at a steady and consistent speed is to be working at a good...
    Pace
  • The finishing of a given task to satisfactory standards within the given time frame is known as...
    Task Completion
  • True or False: Not working well with others and having a negative attitude is an example of having good work ethic.
    False
  • In regards to step directions: A supervisor telling me to bring in carts from the parking lot, spray them with cleaner, and then go the back room to price new products is an example of...
    multiple-step directions
  • In regards to step directions: My co-worker telling me to fold clean towels and put them on the storage shelves is an example of...
    two-step directions.