🚶 Why is it important to have the ability to walk away? Use: Sometimes, necessary, protect
✅ "Sometimes it’s necessary to protect your interests and avoid bad deals."
🧠 Scenario: You’re losing your grip in a heated salary discussion. What should you do? Use: Perhaps, composed, suggest
✅ "Perhaps I’d stay composed and suggest taking a short break."
☕ Scenario: You’re meeting a client for the first time. How would you build rapport? Use: Maybe, friendly, ask
✅"Maybe I’d be friendly and ask about their day or interests before starting the meeting."
😤 Roleplay: You start feeling frustrated in a meeting. What can you do to stay objective? Use: If that happens, professional, pause
✅ "If that happens, I stay professional and pause before answering."
😬 Why is it risky to say something rash during a negotiation? Use: Because, unprofessional, damage
✅ "Because it sounds unprofessional and could damage the relationship."
💰 When was the last time you haggled about something (professionally or personally)? Use: Recently, confident, negotiate
✅ "Recently, I confidently negotiated a better deal for software licences."
💬 As an HR manager, how can active listening improve employee relations? Use: Clearly, empathetic, show
✅ "Clearly, being empathetic shows employees that you care about their needs."
💼 Dilemma: The client insists on a condition you dislike but offers a big benefit. Do you compromise? Use: It depends, reasonable, balance
✅ "It depends — if the offer’s reasonable, I’d try to balance both sides."
🪞 Roleplay: You’re negotiating with a client. Show how you can mirror their tone or gestures naturally. Use: Usually, subtle, repeat
✅ "Usually, I’d subtly repeat their words or mirror their gestures to build trust."
⏳ Roleplay: You’re in a tough meeting and someone says, “Let’s just decide quickly!” How do you respond diplomatically? Use: Actually, careful, consider
✅ "Actually, we should be careful and consider all options before deciding."
🫱 Scenario: You’re under pressure to close a deal quickly. How do you avoid succumbing to that pressure?** Use: Personally, mindful, pause
✅ "Personally, I stay mindful and pause before making decisions."
💭 What does it mean to stay emotionally objective during negotiations? Use: Basically, calm, separate
✅ "Basically, it means staying calm and separating feelings from decisions."
🤝 What’s the key to building rapport in a negotiation? Use: Firstly, genuine, connect
✅"Firstly, be genuine and try to connect on a personal level before talking business."
🗣️ How can HR professionals strive to create win-win negotiations with employees? Use: Always, fair, build
✅ "Always aim to be fair and build trust through transparent communication."
🧭 How do you decide if a deal is feasible? Use: Usually, realistic, analyse
✅ "Usually, I analyse the budget and check if the proposal is realistic."
⚖️ Dilemma: You’re offered a lower salary than expected. Do you accept or walk away? Use: Honestly, fair, decide
✅ "Honestly, if it’s not fair, I’d decide to walk away and wait for a better offer."
💬 In your job, what kinds of non-monetary concessions could you offer candidates? (HR) Use: Sometimes, valuable, include
✅ "Sometimes they’re valuable — they can include training or flexible hours."
👂 How can active listening help you as an HR manager during salary talks? Use: Honestly, respectful, understand
✅"Honestly, it’s respectful and helps me understand the employee’s priorities."
🧩 What’s an example of a creative solution in negotiation? Use: For example, flexible, offer
✅ "For example, being flexible — offer extra benefits instead of a higher salary."
💡 Describe a time you pulled off a successful negotiation. What made it work? Use: Once, strategic, plan
✅ "Once I planned carefully and was strategic — that’s why I pulled it of