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Study
Meetings L1
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What is the first responsibility of a chair?
Set the agenda and manage the discussion
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Two members openly disagree and tension becomes personal. What should happen?
Intervene immediately. Refocus on issues, not personalities. Rephrase arguments neutrally. Reinforce professional standards.
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Our next point on the agenda is....
Le prochain point à l’ordre du jour est...
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Give two phrases to encourage participation from quieter members.
“What’s your view on this?” “We haven’t heard from you yet, would you like to add something?”
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I’m convinced that
Je suis convaincu(e) que
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Why is preparation important?
To define objectives and strategy?
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What is the difference between an agenda item and an action point?
An agenda item is a topic to discuss. An action point is a task assigned to someone after discussion.
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If there is no ZOPA what may happen?
No agreement
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Let’s have a vote. Those in favour of project 1, please raise your hand.
Passons au vote. Ceux en faveur du projet 1, veuillez lever la main.
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The group becomes silent after a complex proposal. How should the chair respond?
Clarify the proposal. Ask targeted questions. Invite specific individuals to respond.
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Why can “consensus” sometimes be inefficient in business decision-making?
It can slow decisions. It may lead to compromise solutions that are weaker.
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You have 3 minutes left and the group hasn’t reached a decision. What do you do?
Summarise key arguments. Propose options clearly. Suggest a vote or assign further analysis. Define a concrete next step.
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You realise 10 minutes into the meeting that there is no clear objective. What should you do?
Pause and clarify: “Can we define what decision we need to reach today?”. Reformulate the purpose. Align participants before continuing.
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Why should action points include deadlines and responsible persons?
Ensures accountability. Prevents diffusion of responsibility. Makes follow-up measurable. Increases implementation success.
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Thank you for your participation and collaboration everyone. The meeting is adjourned.
Merci à tous pour votre participation et votre collaboration. La réunion est levée.
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We now come to the second point of the agenda which concerns…
Nous passons maintenant au deuxième point de l’ordre du jour qui concerne…
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Mr X, would you like to begin and give a presentation of your project?
Monsieur X, souhaitez-vous commencer et présenter votre projet ?
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We shall start with the first item on the agenda which is...
Nous allons commencer par le premier point à l’ordre du jour qui est...
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During the meeting, one participant speaks constantly and interrupts others. As chair, what do you do?
Politely intervene: “Thank you — let’s hear other perspectives.” Redirect: “I’d like to invite others to contribute.”
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What is a concession?
Something you give to reach agreement
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J’ai hâte de vous revoir bientôt.
I look forward to seeing you again soon.
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What is the difference between managing conflict and suppressing disagreement in a meeting?
Managing conflict = encouraging structured debate. Suppressing disagreement = avoiding discussion to keep superficial harmony.
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A team member proposes a legally questionable but profitable strategy. How should this be handled in the meeting?
Raise legal/ethical risks immediately. Request clarification and compliance assessment. Suggest consulting legal counsel before any decision.
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What should be included when closing a meeting?
A summary of decisions. Clear action points. Deadlines. Confirmation of next steps.
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