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ENT303-U3-L3

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  • If you promise to do something, you must be ______ and finish it on time so customers can trust you.
    reliable (adj): : đáng tin cậy
  • Every customer wants to feel important and ______ when they shop, not ignored.
    valued (adj) : được coi trọng, được đánh giá cao
  • Staff should always be polite and ______ when talking to customers, even if the customers are angry.
    courteous (adj): : lịch sự, nhã nhặn
  • The furniture shows excellent ______; you can see the fine details in the design and materials.
    workmanship (n): : tay nghề, chất lượng làm việc/thủ công
  • He is a highly ______ doctor who is admired by his colleagues and trusted by his patients.
    respected (adj) : được kính trọng, được tôn trọng
  • The company offers high quality at a ______ price, so most people can afford their products.
    reasonable (adj): : hợp lý (về giá cả, yêu cầu)
  • Good employees never ______; they do their work right away instead of delaying it.
    procrastinate (n): : trì hoãn, chần chừ
  • To save time, workers need to complete their tasks ______, without wasting effort.
    efficiently (adv) : hiệu quả, năng suất
  • Even under stress, she stays calm and speaks ______, showing her training and experience.
    professionally (adv) : một cách chuyên nghiệp
  • The manager said the team’s hard work was truly ______ by the company and thanked them.
    appreciated (adj) : được trân trọng, được ghi nhận
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