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4MCI Vocabulary

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  • The act of giving back a purchased product, usually for a refund or exchange.
    Return
  • Acting in a kind and helpful way.
    Friendly
  • New or recent information provided about something.
    Updates
  • Help or support provided to someone.
    Assistance
  • Industrial
    Industrial
  • comercialización / promoción de productos
    merchandising
  • Organismos gubernamentales
    Government agencies
  • A person who buys goods or services.
    Customer
  • Educación
    Education
  • Manufactura / Fabricación
    Manufacturing
  • Carga o mercancía
    Freight
  • Transporte
    Transportation
  • Showing good manners and respect toward others.
    Polite
  • Minorista
    Retailer
  • The help and support provided to customers before, during, and after a purchase
    Customer Service
  • The feeling of being pleased with something.
    Satisfaction
  • Consultoras
    Consulting (firms)
  • The hopes or standards that someone has about how something should happen or be.
    Expectations
  • Pasajero/a
    Passenger
  • A request for information.
    Inquiry
  • A statement expressing dissatisfaction with a product, service, or experience.
    Complaint
  • A request to purchase goods or services; can also refer to the arrangement or sequence of items.
    Order
  • Instituciones de servicio
    Service institutions
  • To fix a problem or resolve a situation satisfactorily.
    To make it right
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