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G12 - Writing 8a - Complaint letter/email
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Complete the following expression: I am writing to ......
express my dissatisfaction about ....
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What style is the complaint letter/ email?
Formal
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What should paragraph 3 be about?
the specific action to be taken.
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Complete the following expression: To whom it may ......
concern
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Which personal pronoun should be mostly used?
The personal pronoun "I"
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What should paragraph one be about?
The reason for writing
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complete the verb: I expect you to re-..... me.
fund
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which one of these is not a feature of formal style? (full verb forms- passive voice- formal linkers- modal verbs- phrasal verbs- advanced vocab.)
phrasal verbs
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How should your tone be when writing a letter/ email of complaint?
polite but clear and firm
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Complete the following expression: To make matters ....
worse
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What should paragraph 2 be about?
an outline of the problems with the order.
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