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Name 2 strategies to overcome resistance to change.
Communication, support
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Give 2 resisting forces to change in a business.
Cost, culture
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Describe the Classical management approach.
Task-focused, autocratic
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Name 2 risk management strategies.
Contingency planning, diversification
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What is the primary purpose of a business?
To generate profit
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Name 3 types of business classification by size.
Micro, small, medium, large
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What does SWOT stand for?
Strengths, Weaknesses, Opportunities, Threats
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Name 1 non-financial business goal.
Social or environmental goal
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Give 2 examples of internal business environment factors.
Management, resources
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What is the purpose of business planning?
Guides direction, reduces risk, identifies opportunities, attracts investors
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Give 2 driving forces for change in a business.
Technology, competition
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Describe the Behavioural management approach.
People-focused, democratic
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Give 2 financial planning tools.
Cash flow forecast, income statement
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Who are internal stakeholders?
Owners, managers, employees
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Name the 4 main management roles.
Planning, organising, leading, controlling
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Give 2 examples of external business environment factors.
Economic, social
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What are the 4 stages of the employment cycle?
Acquisition, Development, Maintenance, Separation
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List the stages of the business life cycle.
Establishment → Growth → Maturity → Post-maturity
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Describe the Contingency management approach.
Flexible, adapts to situation
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Give 2 examples of contemporary/ethical business issues.
CSR, sustainability
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Who are external stakeholders?
Customers, suppliers, government, community
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What are the 4Ps of marketing?
Product, Price, Promotion, Place
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What is a KPI?
Key Performance Indicator used to monitor business performance
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Name 3 types of business classification by industry.
Primary, secondary, tertiary
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Q: What is the main purpose of a business?
A: Profit, employment, innovation, choice, wealth creation, quality of life
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Name 2 financial business goals.
Profit, growth
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Name 3 key management skills.
Communication, problem-solving, decision-making
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