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Terminology in F&B Service

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  • FIFO
    First in First Out
  • POS
    Point Of Sales
  • FOH
    Front Of House
  • HACCP
    Hazard Analysis and Critical Control Points
  • ABV
    Alcohol By Volume
  • TAST
    Total Acidity, Static Titration
  • IBU
    International Bitterness Units
  • ADR
    Average Daily Rate
  • BOH
    Back of House
  • P&L
    Profit and Loss
  • LIFO
    Last In First Out
  • SOP
    Standard Operating Procedure
  • NO-SHOW
    A guest who made a reservation but did not arrive.
  • BEO
    Banquet Event Order
  • BY THE GLASS
    Order beverage in a glass portion
  • WALK - IN
    A guest who arrives in the restaurant without a reservation.
  • COMPLIMENTARY
    Free service or item from the restaurant
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