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Day 2 Refresher

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  • You are about to place a new booking for a guest arriving this weekend. Where is the quickest and most common place to start in Newbook?
    By using the Bookings Chart
  • What does the Question Mark (?) icon provide access to?
    Knowledge Base
  • Where can clients track their open Support Tickets?
    Support Requests page via Menu Search
  • When you see the 'Options Cog' (or 'Cog') on a page like a Report or Today's Summary, what can you do?
    Customize the page by adding, removing, or rearranging what is shown
  • On the left-hand side of the Bookings Chart, what do you see?
    Categories and Sites within them
  • How can you start entering in occupants and a primary guest directly from the Bookings Chart to ensure correct pricing displays?
    Use the Find A Site tool
  • Global Search, what can you use to find a guest’s booking?
    Guest Name, Email Address, Phone Number
  • What factors determine a client’s pricing with Newbook?
    Number of sites, simultaneous users, and base package selected + any additional enhancements
  • Where do you hover after selecting dates to add a new booking from the Bookings Chart?
    Add From Chart > New Booking
  • When taking a Manual Payment in Newbook, what happens?
    Newbook creates a record of the payment but does not process it
  • Which type of business would benefit from using Newbook as a cloud-based Property Management System?
    Holiday Parks and Campgrounds, Hotels and Motels, Resorts
  • Where is the Menu Search located?
    Top Left
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