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Opportunities, Productivity & Communication Tool ...
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Productivity goals include 100 calls, 100 texts, and 100 emails per day.
True
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Okay!
Use the 'Do Not Contact' channel for clients who request no further contact.
True
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Okay!
You should click 'Disregard Opportunity' if you don’t want to take the lead.
False (Disregarding deletes the lead—only use if directed.)
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If an Opportunity lead is over 5 minutes old, it’s okay to start working it.
True
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Okay!
You should create a new lead immediately when you see a new Opportunity.
False (Verify it’s not already active or assigned before creating anything.)
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Okay!
You can send texts and emails to clients directly from Lead Docket.
True
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Okay!
Color-coded emails help you quickly identify what applies to you.
True
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Okay!
Slack is only used for social communication in the workplace.
False (Slack is used for operations, case coordination, and team communication.)
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Okay!
The 'General' Slack channel includes both U.S. and El Salvador teams.
True
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Okay!
Internal Shunnarah referrals should be handled like normal Opportunities.
False (Do not work internal referrals unless specifically assigned.)
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Notes are optional when attempting to call or text an Opportunity lead.
False (You must leave a note after every attempt.)
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Okay!
Voicemails go to your phone’s inbox, so check there regularly.
False (Voicemails are delivered to your email, not your phone.)
Oops!
Okay!
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